Frequently asked

Who charges my card?

Payment is processed by Stripe on behalf of our supplier Nuitee / LiteAPI, who is the merchant of record. FlyHighVibes never sees or stores your card details.

Who sends the booking confirmation?

Nuitee sends the confirmation email directly to the address you entered at checkout, usually within a couple of minutes. If it hasn't arrived, check spam first, then contact Nuitee support.

How do I cancel or change a booking?

Each rate shows its cancellation policy before you confirm. To cancel or change, contact Nuitee via the details in your confirmation email. FlyHighVibes cannot override supplier rules.

What is "search by vibe"?

Instead of typing a city, describe the feeling — "quiet riad with a courtyard pool", "cliffside villa near lemon groves" — and our AI-powered supplier maps that intent to matching properties across two million+ hotels.

Do you offer flights and packages too?

Yes — switch tabs on the home page. Flights are ticketed by our supplier and packages combine a flight with a hotel in a single checkout.

Do you have a customer login?

Not yet. Each booking has its own confirmation link, which is all you need to view or manage it. A full account area is on the roadmap.